Open to Leadership Opportunities & Consulting

Mukesh Rajput

AI-Driven Quality Engineering Leader

14+ years building world-class QA organisations in Fintech & SaaS across Southeast Asia. Currently leading 45+ QAs at Aspire — building AI systems that make quality self-sustaining.

14+ Years
45+ Team Size
4 Countries
Mukesh Rajput
QA Director · Aspire
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Building Quality at Scale
with AI at the Core

I'm a QA leader who has spent 14+ years in the Software Testing industry with a deep focus on Fintech & B2B SaaS across Singapore, Vietnam, Indonesia, and India. I joined Aspire as QA Director in 2022 and have since built a 45+ member team spanning manual, automation, and performance testing.

What sets me apart is that I don't just manage testing — I build things: AI agents, automation frameworks, knowledge platforms, and quality dashboards. All open-sourced. I use Claude, Cursor, and ChatGPT daily, and I coach my entire team to do the same.

Beyond Work

I'm deeply curious about the intersection of AI and software quality — spending a lot of time experimenting with LLMs, reading about agent systems, and open-sourcing tools that solve real problems. When I'm not building, I'm mentoring engineers and helping them grow into leaders.

🚀
Team Builder from Zero

Built QA org from scratch at Midtrans as first hire; merged 4 acquired companies' QA into one unified function at Gojek

🤖
AI Engineering

LLMs, Agents, RAG systems shipped to production

⚙️
Automation Architect

Web, Mobile, API frameworks built from scratch

📊
Data-Driven

OKRs, metrics, and dashboards for accountability

🔒
FinTech Compliance

PCI-DSS, GDPR, OWASP Top 10, 2FA

🌏
Southeast Asia

SG, VN, ID, IN — cross-cultural leadership

Impact Stories

Numbers that tell the story — and the work behind them.

📅
0+ Years in Software Testing
👥
0+ QAs Managed Currently
📉
0% Reduction in Production Issues

Achieved within 6 months at Aspire

0x Automation Speed Improvement
🏢
0+ Engineers Overseen at Gojek
🎯
0%+ AI Agent Classification Accuracy
The stories behind the numbers
01
AI Agent Reducing Automation Maintenance by 70% with a QA AI Agent Aspire · 2023

Problem

CI/CD automation failures consumed 30–40% of senior QA time — every failure required manually reading logs, classifying the type, determining a fix, and updating tests. At scale, this was unsustainable.

Solution

Built an autonomous QA AI Agent using OpenAI GPT-4 and LangChain. The agent reads CI failure logs → classifies the failure → if automation-related, generates a fix → validates it → raises a PR automatically.

Results

90%+ classification accuracy
70%+ reduction in manual effort
✦ Senior QAs freed for strategic work
✦ Open-sourced for the community

Before vs After

MetricBeforeAfter
Failure triageManual, 30–40% of senior QA timeAutomated, <5% time
ClassificationAd-hoc, error-prone2-level AI system, 90%+ accuracy
Fix generationManual code updateAuto-fix + PR creation
TurnaroundHours to daysMinutes
Stack: Python · OpenAI GPT-4 · Ollama · LangChain · GitHub API
02
Automation 10 Hours → 1 Hour: Rebuilding the Automation Framework Aspire · 2023

Problem

The existing automation suite at Aspire took 10 hours for a full run — blocking CI/CD feedback loops and forcing engineers to wait overnight for results.

Solution

Replaced the framework entirely. Redesigned test architecture for parallelism, eliminated flaky tests, introduced smart priority-based grouping, and integrated per-PR feedback directly into CI/CD.

Results

10× faster — 10 hours to 1 hour
✦ Per-PR CI feedback loop
✦ Flaky test rate significantly reduced

Before vs After

MetricBeforeAfter
Full suite run time10 hours1 hour
Feedback loopOvernight waitPer-PR, real-time
Flaky testsHigh — blocking releasesSignificantly reduced
CI/CD integrationNoneFull pipeline integration
Stack: Selenium · Java · TestNG · Maven · Jenkins · Appium
03
Leadership Centralised QA Org Across 10+ Verticals at Gojek Gojek · 2018–2022

Problem

Gojek acquired four companies — Midtrans (online payment gateway), Kartuku (offline POS payments), NadiPos (POS devices), and Mapan — each with their own QA teams, frameworks, tooling, and culture. Four separate realities that needed to become one.

Solution

Led the end-to-end merger of all four QA orgs into a single Centralised QA Function. Audited every team's processes, identified overlaps, standardised frameworks and tooling, unified reporting, and ran cross-company upskilling programmes to bring manual testers up to automation standard.

Results

  • Single unified QA strategy across 4 acquired companies and 10+ product verticals
  • 120+ QAs aligned under one framework, one process, one reporting structure
  • Eliminated redundancy in tooling and test coverage across the merged org
  • Significantly raised technical depth — manual testers from acquired companies trained in automation
04
AI Platform In-house RAG Knowledge Platform with Slack Bot Personas Aspire · 2024

Problem

Company knowledge was fragmented across Confluence, Google Drive, and Slack. Engineers wasted hours searching for documentation, runbooks, and processes.

Solution

Built an in-house ChatGPT-like platform using Flask, LangChain, and ChromaDB. Ingests documents from multiple sources, creates vector embeddings for hybrid retrieval. Slack bots (DevopsBot, TechSupportBot) serve as natural-language interfaces to the knowledge base.

Results

  • Engineers query internal knowledge in natural language
  • Supports GPT-4 (cloud) and Ollama (on-prem) for cost flexibility
  • Open-sourced — now used by external teams too
Stack: Python · Flask · LangChain · ChromaDB · OpenAI GPT-4 · Ollama · Slack API

AI Engineering & Open Source

AI systems shipped to production, automation frameworks used by real teams, and daily AI-powered workflows coaching 45+ engineers.

Flagship Project · Open Source · Live

AI Test Studio & QA Agent Network

A production network of 4 AI agents that automates the end-to-end QA lifecycle — from converting requirements and plain-English test scenarios into automation code, to classifying daily test failures into Product Bugs vs Automation Issues, and automatically healing automation failures.

4 AI agents · 5 deep-dive features · Claude · Playwright MCP
🤖 More AI Projects
⚙️ Automation Frameworks
AI in Practice
Not just building AI — integrating it into every QA workflow and coaching 45+ engineers to do the same.
✍️
Test Design
Claude · ChatGPT
💻
Automation Code
Cursor · Copilot
🐛
Bug Triage
Claude · Onyx
🔍
PR Reviews
Copilot · Claude
📊
Reporting
ChatGPT · Gemini
🎓
Upskilling 45+
Claude · Cursor

Career Journey

QA Director

Aspire — B2B Fintech, Singapore

Dec 2022 – Present 📍 Gurgaon

Leading 45+ QAs across SG, VN, ID, IN. Built AI-powered systems, replaced the entire automation framework (10h→1h), and reduced production issues by 70% in six months.

  • Built QA AI Agent for autonomous failure analysis & auto-fix (90%+ accuracy)
  • Built In-house RAG Knowledge AI platform (Flask, LangChain, ChromaDB)
  • Designed QA Growth Framework with structured career progression paths
  • Introduced OKRs for production bug management & SLA adherence
  • Security testing: OWASP Top 10, 2FA, passkeys, PCI-DSS, GDPR
GPT-4LangChainSeleniumAppiumJMeterJenkinsOKRs

Head of QA

Gojek — Southeast Asia's first decacorn · Online & Offline Payments (POS)

Jun 2018 – Nov 2022 📍 Jakarta

Managed 40+ QAs across online payment gateway (B2B) and offline POS payment domains. Post-acquisition, took on one of the hardest org challenges in QA leadership: merging four distinct companies — each with their own teams, tools, and culture — into a single unified QA function.

  • Merged QA teams, processes, and frameworks of 4 acquired companies (Midtrans, Kartuku, NadiPos, Mapan) into one vertical
  • Established a Centralised QA Function overseeing 120+ QAs across 10+ product verticals
  • Standardised tooling, test strategies, and reporting across all 4 orgs
  • Upskilled manual testers from acquired companies in automation
  • Developed & open-sourced the Quality Dashboard
SeleniumRestAssuredJavaTestNGAppiumPHP

Head of QA

Midtrans — Indonesia's #1 Payment Gateway (GoTo Group)

Jun 2017 – May 2018 📍 Jakarta

Joined as the first QA hire. Built the entire function from zero — processes, team, frameworks, and the India office.

  • Created Web & API automation framework used org-wide (Selenium, RestAssured, TestNG)
  • Established India office, grew QA team to 7 within a year
SeleniumRestAssuredTestNGJava

Principal SDET

PayU — Naspers-backed Fintech, India

Jul 2013 – Jun 2017 📍 Gurgaon

Grew from QA Engineer to Principal SDET in 4 years. Built Web, API, Mobile, and UI automation frameworks from scratch for India's leading payment gateway.

  • Automation for critical payment flows including stored cards & event-driven scenarios
  • Led pixel-perfect UI automation using Sikuli + custom image verification
  • Integrated TestRail, RestAssured into CI/CD pipelines
SeleniumAppiumRestAssuredSikuliTestRailJava

Core Expertise &
Technical Stack

🤖

AI / ML Engineering

AI Agents & RAGOpenAI GPT-4 Ollama (llama3.2)LangChain ChromaDBVector Embeddings HuggingFace Prompt Engineering

AI Productivity Tools

ClaudeCursor ChatGPTGitHub Copilot OnyxAntiGravityGemini
🔧

Automation & Frameworks

SeleniumPlaywright AppiumRestAssured TestNGJMeter MavenGradleJenkins
💻

Languages

JavaPython PHPJavaScriptC
🛠️

Tools & Platforms

TestRailBrowserStack ReportPortalJira ConfluenceGitHub
🏆

Awards & Recognition

3 times Top Performer · PayU Oracle Java SE 6 Certified GATE Qualified

Open to Strategic
Conversations

Open to the right leadership opportunities in QA and Quality Engineering (Director / Head / VP) across FinTech, Payments, and high-growth SaaS companies — and also open to collaborations and consulting engagements. Flexible across onsite, hybrid, or remote setups.

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