Open to Leadership Opportunities & Consulting

Mukesh Rajput

AI-Driven Quality Engineering Leader

14+ years building world-class QA organisations in FinTech, Banking & SaaS across Southeast Asia and the US. Currently leading 45+ QAs at Aspire, building AI systems that make quality self-sustaining.

14+ Years
45+ Team Size
5 Countries
Mukesh Rajput
QA Director ยท Aspire
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Building Quality at Scale
with AI at the Core

I'm a QA leader who has spent 14+ years in the Software Testing industry with a deep focus on FinTech, Banking & B2B SaaS across Singapore, Vietnam, Indonesia, India, and the US. I joined Aspire as QA Director in 2022 and have since built a 45+ member team spanning manual, automation, and performance testing.

What sets me apart is that I don't just manage testing; I build things: AI agents, automation frameworks, knowledge platforms, and quality dashboards. All open-sourced. I use Claude, Cursor, and ChatGPT daily, and I coach my entire team to do the same.

Beyond Work

I'm deeply curious about the intersection of AI and software quality, spending a lot of time experimenting with LLMs, reading about agent systems, and open-sourcing tools that solve real problems. When I'm not building, I'm mentoring engineers and helping them grow into leaders.

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Team Builder from Zero

Built QA org from scratch at Midtrans as first hire; merged 4 acquired companies' QA into one unified function at Gojek

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AI Engineering

LLMs, Agents, RAG systems shipped to production

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Automation Architect

Web, Mobile, API frameworks built from scratch

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Data-Driven

OKRs, metrics, and dashboards for accountability

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FinTech Compliance

PCI-DSS, GDPR, OWASP Top 10, 2FA

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Southeast Asia & US

SG, VN, ID, IN, US ยท cross-cultural leadership

Impact Stories

Numbers that tell the story, and the work behind them.

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0+ Years in Software Testing
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0+ QAs Managed Currently
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0% Reduction in Production Issues

Achieved within 2 quarters at Aspire

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0x Automation Speed Improvement
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0+ QAs Overseen at Gojek
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0% Time Saved on Automation Effort

With the AI Test Studio & QA Agent Network

The stories behind the numbers
01
AI Agent Automating CI Failure Triage and Fixes with a QA AI Agent Aspire ยท 2023 ยท v1, since rebuilt on Claude

Problem

CI/CD automation failures consumed a large share of senior QA time: every failure required manually reading logs, classifying the type, determining a fix, and updating tests. At scale, this was unsustainable.

Solution

Built an autonomous QA AI Agent using OpenAI GPT-4 and LangChain. The agent reads CI failure logs โ†’ classifies the failure โ†’ if automation-related, generates a fix โ†’ validates it โ†’ raises a PR automatically. This first version has since been rebuilt on Claude as the Test Triaging and Test Healing agents in the QA Agent Network.

Results

โœฆ Every failure classified automatically: product bug or automation issue
โœฆ Automation fixes raised as PRs instead of by hand
โœฆ Senior QAs freed for strategic work
โœฆ Open-sourced for the community

Before vs After

MetricBeforeAfter
Failure triageManual, log by logAutomated, reviewed by a QA
ClassificationAd-hoc, varied by personTwo-stage AI classification
Fix generationManual code updateAuto-fix + PR creation
TurnaroundWhenever a QA got to itRight after the CI run
Stack: Python ยท OpenAI GPT-4 ยท Ollama ยท LangChain ยท GitHub API
02
Automation 10 Hours โ†’ 1 Hour: Rebuilding the Automation Framework Aspire ยท 2023

Problem

The existing automation suite at Aspire took 10 hours for a full run, blocking CI/CD feedback loops and forcing engineers to wait overnight for results.

Solution

Replaced the framework entirely. Redesigned test architecture for parallelism, eliminated flaky tests, introduced smart priority-based grouping, and integrated per-PR feedback directly into CI/CD.

Results

โœฆ 10ร— faster: 10 hours to 1 hour
โœฆ Per-PR CI feedback loop
โœฆ Flaky test rate significantly reduced

Before vs After

MetricBeforeAfter
Full suite run time10 hours1 hour
Feedback loopOvernight waitPer-PR, real-time
Flaky testsHigh, blocking releasesSignificantly reduced
CI/CD integrationNoneFull pipeline integration
Stack: Selenium ยท Java ยท TestNG ยท Maven ยท Jenkins ยท Appium
03
Leadership Centralised QA Org Across 10+ Verticals at Gojek Gojek ยท 2018โ€“2022

Problem

Gojek acquired four companies: Midtrans (online payment gateway), Kartuku (offline POS payments), NadiPos (POS devices), and Mapan, each with their own QA teams, frameworks, tooling, and culture. Four separate realities that needed to become one.

Solution

Led the end-to-end merger of all four QA orgs into a single Centralised QA Function. Audited every team's processes, identified overlaps, standardised frameworks and tooling, unified reporting, and ran cross-company upskilling programmes to bring manual testers up to automation standard.

Results

  • Single unified QA strategy across 4 acquired companies and 10+ product verticals
  • 120+ QAs aligned under one framework, one process, one reporting structure
  • Eliminated redundancy in tooling and test coverage across the merged org
  • Significantly raised technical depth: manual testers from acquired companies trained in automation
04
AI Platform In-house RAG Knowledge Platform with Slack Bot Personas Aspire ยท 2024

Problem

Company knowledge was fragmented across Confluence, Google Drive, and Slack. Engineers wasted hours searching for documentation, runbooks, and processes.

Solution

Built an in-house ChatGPT-like platform using Flask, LangChain, and ChromaDB. Ingests documents from multiple sources, creates vector embeddings for hybrid retrieval. Slack bots (DevopsBot, TechSupportBot) serve as natural-language interfaces to the knowledge base.

Results

  • Engineers query internal knowledge in natural language
  • Supports GPT-4 (cloud) and Ollama (on-prem) for cost flexibility
  • Open-sourced, now used by external teams too
Stack: Python ยท Flask ยท LangChain ยท ChromaDB ยท OpenAI GPT-4 ยท Ollama ยท Slack API

AI Engineering & Open Source

AI systems shipped to production, automation frameworks used by real teams, and daily AI-powered workflows coaching 45+ engineers.

Flagship Project ยท Open Source ยท Live

AI Test Studio & QA Agent Network

A production system of 5 AI agents that automates the end-to-end QA lifecycle, from converting requirements and plain-English test scenarios into automation code, to classifying daily test failures into Product Bugs vs Automation Issues, automatically healing broken locators, and adapting tests when the product changes, saving about 70% of the time spent on automation effort.

Every run reports its own time and cost, every change lands as a PR an engineer reviews, and the self-healing engine is checked against an offline benchmark.

5 AI agents ยท 1 RAG chat ยท Claude ยท Playwright MCP
๐Ÿค– More AI Projects
โš™๏ธ Automation Frameworks
AI in Practice
Not just building AI: integrating it into every QA workflow and coaching 45+ engineers to do the same.
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Test Design
Claude ยท ChatGPT
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Automation Code
Cursor ยท Copilot
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Bug Triage
Claude ยท Onyx
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PR Reviews
Copilot ยท Claude
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Reporting
ChatGPT ยท Gemini
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Upskilling 45+
Claude ยท Cursor

Career Journey

QA Director

Aspire ยท B2B Fintech, Singapore

Dec 2022 โ€“ Present ๐Ÿ“ Gurgaon

Leading 45+ QAs across SG, VN, ID, IN, US. Built AI-powered systems, replaced the entire automation framework (10hโ†’1h), and reduced production issues by 72% within 2 quarters.

  • Created AI Test Studio + QA Agent Network (open-sourced): AI agents that turn requirements into tests and automation code, triage daily failures, and heal broken automation
  • Built evaluation into these agents: an offline benchmark for the self-healing engine, an independent review pass on every triage verdict, and per-run cost and time tracking
  • Built an AI-driven QA culture with ChatGPT, Claude, Cursor, Onyx and ReportPortal in daily workflows
  • Built In-house RAG Knowledge AI platform (Flask, LangChain, ChromaDB)
  • Designed QA Growth Framework with structured career progression paths
  • Introduced OKRs for production bug management & SLA adherence
  • Security testing: OWASP Top 10, 2FA, passkeys, PCI-DSS, GDPR
ClaudeGPT-4LangChainSeleniumAppiumJMeterJenkinsOKRs

Head of QA

Gojek ยท Southeast Asia's first decacorn ยท Online & Offline Payments (POS)

Jun 2018 โ€“ Nov 2022 ๐Ÿ“ Jakarta

Managed 40+ QAs across online payment gateway (B2B) and offline POS payment domains. Post-acquisition, took on one of the hardest org challenges in QA leadership: merging four distinct companies (each with their own teams, tools, and culture) into a single unified QA function.

  • Merged QA teams, processes, and frameworks of 4 acquired companies (Midtrans, Kartuku, NadiPos, Mapan) into one vertical
  • Established a Centralised QA Function overseeing 120+ QAs across 10+ product verticals
  • Standardised tooling, test strategies, and reporting across all 4 orgs
  • Upskilled manual testers from acquired companies in automation
  • Developed & open-sourced the Quality Dashboard
SeleniumRestAssuredJavaTestNGAppiumPHP

Head of QA

Midtrans ยท Indonesia's #1 Payment Gateway (GoTo Group)

Jun 2017 โ€“ May 2018 ๐Ÿ“ Jakarta

Joined as the first QA hire. Built the entire function from zero: processes, team, frameworks, and the India office.

  • Created Web & API automation framework used org-wide (Selenium, RestAssured, TestNG)
  • Established India office, grew QA team to 7 within a year
SeleniumRestAssuredTestNGJava

Principal SDET

PayU ยท Prosus-backed Fintech, India

Jul 2013 โ€“ Jun 2017 ๐Ÿ“ Gurgaon

Grew from QA Engineer to Principal SDET in 4 years. Built Web, API, Mobile, and UI automation frameworks from scratch for India's leading payment gateway.

  • Automation for critical payment flows including stored cards & event-driven scenarios
  • Led pixel-perfect UI automation using Sikuli + custom image verification
  • Integrated TestRail, RestAssured into CI/CD pipelines
SeleniumAppiumRestAssuredSikuliTestRailJava

Core Expertise &
Technical Stack

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AI / ML Engineering

AI Agents & RAGAgentic AI ClaudeOpenAI GPT-4 Ollama (llama3.2)LangChain ChromaDBVector Embeddings Sentence TransformersHuggingFace Prompt Engineering LLM-as-judge Learning: DeepEval ยท RAGAS RAG & Agent Evaluation
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AI Productivity Tools

ClaudeCursor ChatGPTGitHub Copilot OnyxAntiGravityGemini
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Automation & Frameworks

SeleniumPlaywright AppiumRestAssured TestNGJMeter MavenGradleJenkins
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Languages

JavaPython PHPJavaScriptC
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Tools & Platforms

TestRailBrowserStack ReportPortalJira ConfluenceGitHub
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Awards & Recognition

2-time Top Performer of the Year ยท PayU Oracle Java SE 6 Certified GATE Qualified

Open to Strategic
Conversations

Open to the right leadership opportunities in QA and Quality Engineering (Director / Head / VP) across FinTech, Payments, and high-growth SaaS companies, and also open to collaborations and consulting engagements. Flexible across onsite, hybrid, or remote setups.

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